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Parts & Service - Total Customer Care

Our parts and service staff are committed to keeping your equipment running smoothly long after its purchase.  From trouble shooting over the phone to performing complicated service and repairs on-site, our factory trained service technicians get the job done quickly and correctly.  Our parts department and service vans maintain a large stock of replacement parts.  Express delivery is always available from our inventory or direct from the factory.  Warranty returns are handled efficiently.

Service Contracts and Maintenance Agreements

Many clients find that our annual service and maintenance programs are the most effective way to support trouble-free operations.

These programs are customized to the size and scope of your business. For more information, contact Jim Garcia at 800-328-5689 or jgarcia@minnesotachemical.com
    

Free Safety and Serviceability Check

Ensure compliance and smooth operations with our complimentary safety and serviceability assessment.
    

Program Details

  • A service technician will be scheduled to assess your small washers within 30 days of your call. Appointments range from 45-60 minutes.
  • You will receive a nine point checklist describing the condition of your washers and dryers, plus recommendations for parts or service – if needed.
  • Service can be performed at that time with fees for repair work and parts only – no travel time charged.
  • Alternately, you can schedule service for a later date or conduct your own maintenance/repairs.
   

Parts & Service Request Form

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